FAQ

Is Shopvipnow a secure site?

YES! Providing our customers with safe and secure shopping experience is critical for us your credit card transactions are encrypted and our servers and secure to protect you and your information. We will never sell or provide your information to an outside party.

 

Can I get a refund?

All sales are final; however, you can exchange your item(s).  

How do I cancel or change my order?

As soon as you place your order we begin processing it. Therefore, we are unable to change or cancel your order.

 

I didn’t receive all of my order or I received the wrong items?           

Please contact customer service to resolve your issue immediately.

 

How long does it take for my order?

Shopvipnow Estimated delivery times are usually 5-7 business days after the order has gone through processing.

 

How can I check the status of my order?

Tracking numbers will be sent out along with the carrier to check on your order status.

 

How can I pay for my order?

Shopvipnow currently accepts Visa, Mastercard, Discover, And American Express. And can also be cashapp if emailed.

 

 

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